Delete my HomeOS account

You can delete your HomeOS account and your data at any time, free of charge.

From the app (fastest)

Open HomeOS, go to the Profile tab, then Settings.
Tap Delete my account and confirm.

Deletion is immediate and cannot be undone. If you want to keep a copy, tap Export my data first.

By email

If you no longer have access to the app, write to contact@monhomeos.ca from your account's email address, with the subject “Delete my HomeOS account”. We delete your account within 30 days at most.

What is deleted

Your profile, email address and preferences.
Your properties, equipment, reminders, histories and notes.
Your documents, photos and invoices.
Your notifications and score history.
Your quote requests that no professional took, and the photos of all your requests.

What is kept

A quote request that a professional took is kept without your name, phone, description, answers or photos. Only the trade, size of the job, price and dates remain, needed to bill the professional and for our accounting obligations.
Technical backups are replaced automatically after a short period.
Information already shared with a professional (name, phone, address of the work) cannot be taken back by HomeOS.

Your subscription

Deleting your HomeOS account does not cancel your subscription. Also cancel it in your Google Play account (Payments & subscriptions → Subscriptions) or Apple account (Settings → Subscriptions).

For more details, see our privacy policy.